Thank you for your continued patience if you’ve been trying to contact us today. We understand your frustrations, and we’re all-hands-on-deck working to resolve the technical issues we’re experiencing that are impacting several of our customer systems.

If you need assistance or to report a power outage or gas emergency, please send us a direct message or call:

• LG&E: 502-589-1444 (fast path 1-1-1 to report gas emergencies)
• KU/ODP: 800-981-0600

If there’s an emergency, please contact 911.

Our crews continue working safely and as quickly as possible to restore service for our customers who were impacted by the recent storms. If you see a downed wire, always assume it is an energized power line. Stay far away, keep others away and call us immediately.

We’ll continue to share the latest updates on social media and on this website.